Ordering & Payment
How do I find the right product for me?

Help choosing the right product

We aim to make is as easy as possible to find the right product in the shop by searching through our different categories.

If you’re not sure which product is the right one for you, please feel free to contact our friendly customer service team. They will be happy to guide you.

Contact us here.

How do I change my order?

How to change your order

If you have a question regarding your order or if you need to change it, you need to contact us as soon as possible. We will do everything we can to help you.

How do I pay for my order?

Payment options

At Sinful you can pay with the following credit cards: VISA, Mastercard and Maestro.

You may also choose to pay via PayPal.

We will not deduct the amount from your credit card until your order is dispatched. When the deduction has taken place, you will receive an email with a receipt for the payment. You will not be charged any credit card fees or other fees when shopping with us.

Use of cookies

We use cookies to e.g. provide you with a better purchasing experience, and we are obligated to make sure your information is secure. Read more about our use of cookies here.

What is on my bank statement?

Discreet bank statement

It is important for us that you feel safe throughout the ordering process, and that you feel you can trust that we will show discretion from start to finish. Your bank statement will therefore not state ‘Sinful’ anywhere. The transaction title on your bank statement will be:


Contact Customer Service

Tel. 0330 808 5261

Open until 17.00