We always do our best to make shopping at Sinful a good experience for you as a customer. We are ready to assist you before, during and after your purchase so you can feel as safe as possible while shopping with us. We want you to get the best product possible to make your sex life even better.
We conduct market research regularly to make sure that we always offer the best products at competitive prices. At Sinful, we will not bother you with credit card fees, either.
We guarantee that you can feel absolutely secure when shopping at Sinful. All credit card payments are handled securely through an SSL connection.
Read more about Secure payment here.
All stock items are shipped from our warehouse on the same day if you order before 2:30 PM CET on business days. We deliver all orders in discreet packaging.
Read more about delivery times and shipping options here.
All our products have been carefully selected at trade fairs and from our suppliers around the world. We fully vouch for all the products in our shop.
When you use a credit card to pay at Sinful, your bank statement will say Mcompany Aps. You can trust us to exhibit complete discretion throughout the entire purchase process.
365-day limited right of return
EU law prescribes a 14-day right of return, but with Sinful you get up to 365 days to return your entire purchase or a single product.
Our customer service team is ready to assist you and provide guidance.
Telephone: 0330 808 5261
Our phone lines are open Monday-Thursday from 9.00-17.00 and Friday from 9.00-15.00
We always do our best to answer any email inquiry as quickly as possible - typically within 48 hours on business days. If you have a particularly urgent request, we recommend you call us.